FAQ (Frequently Asked Questions)

FAQ (Frequently Asked Questions)

Do you sell original products?

Yes, all the products we sell are original, we have the best suppliers and certificates, so we take care of working directly with them, ensuring correct importation and with the corresponding autorizations.

Why are the colors on the page not the same as what I see in my palette or swatches?

The swatches on our website and social networks try to represent faithfully in the best possible way, however the colors may appear slightly different for everyone. The result may vary due to, monitor or camera, final resolution of color and light editing, skin tone, etc.

When will the product I need be available?

The re-stock and maintenance of our website is always announced through our social networks, please consider that there might be small inventory lags in the last units of certain products. Follow us on @dolceytrucco for the latest news from Dolce & Trucco.

If you have specific questions, remember that you can contact Dolce & Trucco through all our official service channels such as our email dolce.y.trucco@gmail.com and our whatsapp +56988354180 add your purchase or order number and your data, for a more exhaustive follow-up.